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Google · Working with DVC Rental Store was honestly the best! We originally had booked a trip for November 2024 that we had to postpone and reschedule to November 2025. DVC Rental Store was quick to cancel our 2024 trip and give us credits back into our account that we already paid to them that we could use to rebook our trip for 2025. We rebooked with a 2 week stay at Bay Lake Tower at Disney’s Contemporary Resort and we used all of our credit. They had amazing customer service, handled us postponing very well, and answered all the questions we had along the way. This was my first time booking a stay with them, and will not be the last. We really enjoyed having a kitchenette in our room since we were traveling with a little one. Having the mini fridge was really nice! We had a great view of Epcot from our room, and the staff at Bay Lake Tower was very friendly. We enjoyed being so close to the parks at a fraction of what booking through Disney charges for these rooms. Thank you, DVC Rental Store for being a part of our magical stay! We will always book through DVC Rental Store any time we want to stay deluxe!
Thank you so much, Alyssa! We’re so happy we could help make your stay at Bay Lake Tower magical—twice! Flexibility and great customer service are what we strive for, and it’s awesome to know you felt supported throughout. Can’t wait to help with your next deluxe Disney getaway!