★★★★★
We've booked through DVC Rental Store to stay at the Polynesian twice now, at Aulani, and at Bay Lake Tower. The DVC Rental Store's customer service has been absolutely stellar every single time, even when our trips have had to be canceled/rescheduled due to the pandemic closures. The process has been 100% seamless every single time - no issues at check in, no reservation issues, no issues with My Disney Experience or Genie. Over the years we have saved a ton of money on rack rates and enjoyed various DVC perks without having to pay the high upfront cost of DVC ownership. Don't hesitate to rent from the DVC Rental Store! We will certainly do so again in the near future.