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Google · I was nervous about the process of renting points, afraid that my money and reservation would disappear at the whim of the DVC points holder. The meticulous process that the DVC rental store employs in pairing requests with points holders, confirming everything using a contract signed by all parties gave me confidence. Once I made the down payment I was given the resort reservation number and was able to link to the Aulani app. It was so exciting to plan our trip from that point forward. The DVC Rental Store folks were extremely quick in responding to my questions as we progressed. They also sent helpful reminders. We just finished our stay. There were no problems at all. It was a fabulous experience that we couldn't have afforded if it hadn't been for the DVC Rental Store getting us a significantly discounted price off the rack rate.
Thanks for sharing your experience, Miriam! We're so glad our process gave you peace of mind and helped make your Aulani trip affordable and unforgettable. We love to hear that it was a smooth process and we appreciate your trust in DVC Rental Store! We can't wait to help you with your future Disney vacations!