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BBB5· 115 BBB · Lindsay was an absolute pleasure when we booked our April 2020 trip 11 months earlier, but I cant stress this enough... she was even more amazing handling the cancellation and rebooking for our April 2021 trip. The process was simple, she helped every step of the way, and *** gladly work with her to book next year too!
BBB · I cannot say enough of how happy I was with *** rental store. We had a family trip planned for May of 2020 but due to ***** pandemic we were not able to go. It was a confirmed reservation so purchasing insurance was not an option at that time, so I thought for sure all my money would be forfeited. *** was I wrong! ******* worked with me and I was issued a credit for full amount.We have since used the credit and took our family trip and had a fantastic time. I will definitely be using *** rental for future trips and have recommended them to friends and family
BBB · We where one family impacted by March 2020 shutdown. I did not purchase the insurance. I thought my money was gone but after consideration we where given time to reschedule with original reservation. Thank you to DVC Rental Store for making our trip possible. DVC Rental Store is ******* to work with! They do there best to please! I will definitely work with them again!
BBB · We were one of the many that were impacted by our original trip in March 2020, right as the pandemic shut all the parks and properties down. We did not purchase the trip protection, because who would've ever thought something like this would occur? We were disappointed to say the least and assumed all our money was lost for the trip. BUT! The DVC Rental Store did something amazing and allowed us to have a credit to use towards a future trip within a couple of years. **** helped to plan our ************ and got us settled at ****************************. This was a fabulous resort, and honestly added to our satisfaction of what we have said was our BEST trip to Disney! The process to book with the DVC Rental Store was quick and easy. No question we asked seemed too silly. **** was fantastic to work with! We will definitely be booking with the DVC Rental Store in the future!"
BBB · I can not say enough about the DVC Rental Store and **** *****. It was an incredible pleasure booking my trip with them. I have planned many trips to Disney, but I have never rented *** points. What took me so long?? It was ********!! We had to cancel our June 2020 trip (due to Covid) where we had rented points for *********. **** forward a few months, and we booked again with *** Rental for **************. We had such a wonderful time and will definitely call on them again in the future. Thank you again for a magical vacation!
BBB · Despite two vacation plan cancellations due to ***** last spring and summer *************************** worked with me and provided me a credit so that I was able to complete my vacation plans in 2021 without losing any previous payments. I would recommend their services and would nor hesitate to use their services again in the future.
BBB · Absolutely seamless experience. Super easy, DVC Rental Store is top notch. Don't hesitate to use them for your Disney rental needs!!
BBB · Fantastic experience. It was fast and easy. Booked a 6-night Aulani stay within 30 minutes. We will definitely use the DVC Rental Store for future vacations. A+
BBB · DVC always makes our vacation experience amazing!! I highly recommend it to anyone wanting a smooth reservation/vacation experience.
BBB · I have been a DVC Rental Store client for years, four times since July 2020. They were very prompt with the quick turnaround time, and responsive to all questions. The new website is easy to navigate, and the value is worth the effort! I have great respect for Lindsay and her team.
BBB · Highly recommend. Very responsive and informative. Would absolutely use this service again in the future.
BBB · We had a great experience with DVC Rental Store! We would never be able to afford to pay out of pocket to stay at the Polynesian, but renting DVC points made it possible! Lindsay W. made the booking process easy, even with all of our COVID-related delays! We will definitely be booking with them again!
BBB · Well done! DVC Rental made everything clear and easy. Quick responsiveness. Answered emails even on weekends!
BBB · This was my first time using DVC Rental Store but it definitely won't be my last! Being my first time, I was nervous and unsure about how the process worked but it was made so easy and simple by my travel advisor. There are now policy changes to 1. deposits and 2. cancellations which make it an even easier choice to book through DVC Rental Store.
BBB · I rented the points of 2 confirmed reservations listed on their website. Between the email contact and their response to my phone calls, I was satisfied. I used them for 2 different reservations that were almost back to back and they were able to get both of them locked in. One of the DVC owners was located overseas and even though there were some time zone related lags, everything was handled in a prompt manner. I would use them again.
BBB · I have used DVC Rental Store 3 times over the past 5 years and can I say I just love this service. I have always had great experiences, getting exactly what I was promised each time. I’ve saved thousands of dollars using DVC Rental Store compared to booking directly through Disney. I will continue to use their service in the future.
BBB · absolutely loved the experience of booking through dvc rental store, would highly recommend. we got an amazing room for such a good price. wonderful experience working with the staff as well!
BBB · In an era where the pandemic messed up so many plans, and the letter of the contract didn’t require any extra service, DVC and Kate went the extra mile to make things work out!
BBB · Wonderful experience! Lucy R**** is the best! Kind, funny and so very helpful!
BBB · DVC rental store is a life changer. I live not too far from Disney World so I grew up in a very Disney environment. Ever since I was little I had always wanted to stay at the Disney resorts, however my family was only able to afford the cheaper options. Now with DVC rental store im able to get the deluxe rooms at a moderate price and I LOVE IT! The whole process was very simple and I highly enjoyed my stay. Thank you so much DVC rental store.