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BBB ·
★★★★★ BBB · A+ for service, friendliness and just great service! Will use them in future
Jennifer BBBB ·
★★★★★ BBB · Lucy was my booking agent! She was absolutely awesome! I have never booked with the DVC before, but will never go to Disney again unless I book with them.?? I booked last minute and it was the easiest and best experience ever! Lucy, thank you for all of your help and thank you for all of the special memories I have made with my children. I will be back again soon??
Anthony MBBB ·
★★★★★ BBB · I was very nervous at the thought of renting rooms through a broker and DVC owner for my family of 24 trip to Walt Disney World August 1-9, 2020. I should not have been nervous. It was an easy process through the DVC Rental Store and especially with our travel advisor Sarah Gibson. I needed 3 two bedroom villas and Sarah and the DVC Rental Store was able to find one owner to book all 3 villas making communication a breeze. Through Sarah and the owner I requested a high floor and for all 3 villas to be on the same floor and near each other and all were granted. Having 3 two bedroom villas for 24 family members made Bay Lake Tower feel like home instead of being stuck in a hotel. Bay Lake Tower is in an awesome location and the high floors had incredible views. Normally on Disney trips when we are back in the room the curtains are closed and we are in a small crowded room. I hated to leave the villa each day as I could stare at the monorail going through the Contemporary for hours on hours. I would highly recommend the DVC Rental Store and Sarah Gibson and I can guarantee I will use both again on our next trip!
Katherine UBBB ·
★★★★★ BBB · We had a superb experience with The DVC Rental Store and our travel advisor, Lindsay W*******! We were booking last minute reservations, and Lindsay helped us with securing a confirmed reservation as well as a requested reservation. She was very quick to respond, and we had our reservations secured within 24-48 hours. We got a great deal, had a magical experience, and would definitely use The DVC Rental Store and Lindsay W******* again!
Nina RBBB ·
★★★★★ BBB · Lindsay was great to work with. Very easy and smooth booking process. Would definitely recommend and book through them again!
A.D.BBB ·
★★★★★ BBB · Using The DVC Rental Store was such a hassle free, smooth process. Our trip was spontaneous, so we didn’t have a lot of time to plan. Macy, our advisor, was so helpful and patient and in just a couple of days we were on our way to the most magical place on Earth. I would not hesitate to use The DVC Rental Store again in the future.
Jason K.BBB ·
★★★★★ BBB · A great company to plan a vacation with. We stayed in a fantastic room at the Polynesian for much cheaper than the rack rate and without the stupid parking fee. Our agent, Macy, was in contact the whole process and was a joy to work with. I'm kicking myself for booking through Disney when this option is so much better.
Candice BBBB ·
★★★★★ BBB · Lindsay was a joy to work with. Our June trip to Hawaii was canceled and we were extended a credit for two years. DVC Rental Store is working hard to make everyone whole in these uncertain times. Definitely recommend, especially working with Lindsay.
Barbara R.BBB ·
★★★★★ BBB · This was my first time renting DVC points were. Lucy Riggs was my agent and she was amazing! She explained the cancellation policy, answered all my questions (I had many!) and was very patient. Lucy kept me updated during the entire process. This was so easy and well worth the money. A wonderful way to stay at a deluxe resort for much less than paying any Annual Passholder or Florida resident discount rate. I was initially hesitant about going after Disney reopened during Covid. But honestly I never felt more safe and cared for as I did this particular trip. Disney cast members went above and beyond to make the Magic despite all the restrictions. Everything everywhere was constantly being cleaned and sanitized. There were hand washing and sanitizer stations everywhere. And you could tell the cast members were genuinely happy to be there and to see us guests. If you are on the fence about going, I recommend it. No one does it like Disney!!
Sandra SBBB ·
★★★★★ BBB · Lindsay W is an amazing trip advisor. We say our anniversary trip was perfect!! So magical. And we appreciate Lindsay and DVC Rental in helping us make a weekend to remember. We will definitely book through DVC again and Lindsay is our person!!! If you are looking for a smooth experience, we recommend booking through DVC.
Savannah SBBB ·
★★★★★ BBB · Have used the DVC Rental Store twice and have had zero problems. I would definitely recommend and will use again!
Leslie GBBB ·
★★★★★ BBB · My DVC Rental Store experience was phenomenal. Lindsay was my advisor and she took care of everything for me. She even helped me extend my vacation an extra night! I have been to Disney 10 times and this was the first time I used this service and I will never go back to paying full price for deluxe accommodations!
Danielle CBBB ·
★★★★★ BBB · Lindsay and the DVC rental store are great! I’ve booked two trips (11/19 and 7/20) with them and both transactions were easy and saved me a lot of money. I wouldn’t hesitate to recommend DVC Rental Store!
Melissa BBBB ·
★★★★★ BBB · Easiest company to work with for renting points. We use multiple times a year and no worries whatsoever. Will continue to use for years to come!
tracy pBBB ·
★★★★★ BBB · Worked with me the entire time to assure everything went smoothly.
Stacey BBBB ·
★★★★★ BBB · Fantastic customer service. My advisor [Lindsay] was very knowledgeable and efficient in putting my stay together. I look forward to scheduling another stay soon!!
Ian GBBB ·
★★★★★ BBB · They were extremely helpful with my reservation. They allowed me to rent points for a 1-night stay, and the process was seamless and pleasant.
Melissa RBBB ·
★★★★★ BBB · Great company to work with, very knowledgeable about WDW and helpful with any issues that may arise.
Lindsey A.BBB ·
★★★★★ BBB · DVC Rental Store was incredible to work with! Lindsay was very patient and helpful throughout the entire process! I hope to use them to book another DVC room very soon!!!!!! Highly recommend!!!!!!!!!!
TALIA MBBB ·
★★★★★ BBB · Great service! Lauren worked with us during the big closure of Covid-19 and helped us resolve so many issues. Our stay was flawless, check in was easy, room was fantastic. Thank you DVC Rental Store! Thank you Lauren